The retail landscape is rapidly evolving, and the global POS terminal market, valued at USD 121.35 billion in 2025, is projected to reach USD 178.49 billion by 2030. As we step into 2025, businesses—ranging from small boutiques to large franchise chains—need robust, flexible, and future-proof POS solutions to stay competitive. Whether you’re searching for the best POS system for retail, a custom POS system, or a cloud-based POS system, knowing which features are must-haves can make or break your decision.
In this post, we’ll explore the top must-have features in retail POS systems for 2025, with a special focus on VelaPOS, a modern solution designed to meet the needs of today’s retailers.
- Cloud-Based Architecture
Cloud POS systems offer unparalleled advantages over traditional computerized POS system setups. They provide real-time synchronization across multiple locations, automatic updates, and remote accessibility.
- Ideal for franchises and multi-location stores
- Reduces IT infrastructure costs
- Enables mobile access and updates
VelaPOS offers a cloud-based system with built-in scalability.
- Mobile POS Solutions
The best mobile POS systems for 2025 prioritize mobility and flexibility. Tablet POS systems and mobile POS systems allow staff to check out customers anywhere in the store, improving speed and service.
This trend continues to grow as retailers recognize the customer experience benefits of mobile checkout options.
- Ideal for beauty, clothing, convenience stores, and more
- Increases the flexibility of floor space
- Facilitates line-busting during peak hours
Additionally, top retail POS systems must maintain core functionality even when internet connectivity is compromised. The best POS system ensures business continuity by storing transaction data locally and synchronizing it with cloud servers once connectivity is restored.
- POS System Customization
Generic POS systems are no longer enough. Retailers now demand custom POS software tailored to their workflows, from inventory management to staff permissions.
- POS system customization improves operational efficiency
- Ensures seamless workflow integration
- Supports niche retail models
VelaPOS specializes in developing custom POS systems for retail businesses.
- Seamless POS Software Integration
Modern POS software should have integration capabilities that allow retailers to connect with various business applications, including accounting systems, e-commerce platforms, and marketing tools. This integrated approach maximizes the value of existing technology investments.
- Unifies online and offline sales data
- Reduces manual data entry errors
- Enables omnichannel reporting
- Real-Time Inventory Management
A top retail POS system must include advanced inventory management capabilities that track stock levels across multiple locations, suppliers, and sales channels. Advanced POS software integration ensures accurate stock levels whether customers shop in-store, online, or through mobile apps.
- Helps avoid overstocking or stockouts
- Supports multi-warehouse and franchise models
- Syncs with e-commerce in real time
- Flexible Payment Processing
Customers expect a variety of payment options—credit and debit cards, mobile wallets, buy now pay later (BNPL), and even cryptocurrency. Your POS system cashier machine must support all modern payment types.
- Includes tap-to-pay, QR code, and mobile NFC
- Integrates with loyalty programs
- Enhances customer convenience
- Industry-Specific Considerations
The best POS system for convenience store operations must support age verification, lottery ticket sales, fuel pump integration, and high-volume transactions. These specialized requirements often necessitate industry-specific pos system customization.
- Implementation and Support
Successful implementation of a POS system requires comprehensive training programs and ongoing support. Leading POS systems offer extensive documentation, video tutorials, and certification programs to ensure effective adoption.
Additionally, cloud-based POS solutions typically include 24/7 technical support, although service levels can vary significantly among providers. Evaluating the quality of support is crucial for maintaining operational continuity.